★ Commercial · General liability

The policy every business gets asked for.

General liability covers third-party bodily injury, property damage, and the legal bills that come with them. It is the policy your clients, landlords, and contracts will ask for by name. Most small businesses carry $1M per occurrence / $2M aggregate.

  • Bodily injury
  • Property damage
  • Legal defense
  • Certificates of insurance
  • Products & completed operations

Free quotes · No obligation · A licensed specialist answers, usually within one business day

★ What it covers

What’s covered and what isn’t.

Plain English, no fine-print games. Every policy has exclusions; here are the ones that actually matter for General Liability.

What it covers

  • Third-party bodily injuryIf a customer slips in your store or a visitor gets hurt at a job site, GL pays their medical bills.
  • Third-party property damageIf your crew damages a client's property (a scratched floor, a pipe that floods a kitchen), GL covers the repair.
  • Legal defense costsIf someone sues, the carrier hires the lawyer. On most policies defense sits outside your limits. Confirm it on yours.
  • Personal & advertising injuryNon-physical claims like libel, slander, or copyright trouble in your advertising.
  • Products & completed operationsDamage from a product you sold or work you finished and walked away from. The claim that shows up a year later.
  • Medical paymentsSmall no-fault medical payments, often $5k to $10k, for someone hurt on your premises. Keeps small incidents from becoming lawsuits.

What it doesn’t cover

  • Injuries to your own employeesThat's workers' comp. Legally separate, and GL specifically excludes it.
  • Mistakes in your professional workBad advice or a flawed deliverable needs professional liability (E&O), not GL.
  • Damage to your own building or equipmentYour property needs commercial property insurance; GL covers other people's property.
  • Vehicle accidentsEven the company truck. Auto accidents belong on commercial auto.
  • Intentional acts or fraudNo policy covers what you did on purpose.
  • Pollution and mold, in many casesOften excluded or sharply limited. Contractors in dirty trades should ask about this specifically.

All quotes are subject to carrier underwriting and final approval. Coverage availability, terms, and pricing vary by state and carrier. The lists above describe typical General Liability policies, not any specific carrier’s form.

Once the policy is bound and the first payment is processed, certificates can typically go out the same day, which is why contractors want GL fast.

Our answer to “Can I get a certificate the same day I buy the policy?”

★ Who needs it

If this sounds like you, you need GL.

The businesses that buy General Liability most, and the one-line reason each one does.

Contractors & handymen

Every GC and homeowner asks for your certificate before you touch the job.

Retailers & restaurants

Customers on your premises is the classic GL exposure.

Cleaning companies

You work inside clients' homes and offices. One broken item away from a claim.

Landlords

Tenant injuries in common areas land on you, not the tenant.

Consultants visiting client sites

Many RFPs require $1M/$2M before you can even bid.

★ What it costs

What drives the price.

Carriers price General Liability on exposure, not vibes. Here’s what moves your number, and what you can actually influence.

  • Your class code: The trade sets the base rate: roofers and tree services pay multiples of what bookkeepers pay.
  • Revenue: More revenue generally means more exposure, and GL premiums scale with it.
  • Limits you choose: $1M/$2M is the standard contract requirement; higher limits cost more, lower limits may not satisfy your clients.
  • Claims history: A clean five years earns preferred pricing; recent claims push it the other way.
  • State and territory: Rates and legal climates vary. Texas pricing is not Florida pricing.

★ Straight answers

Questions GL buyers actually ask.

The short version of what our licensed specialists explain on calls every week.

How much general liability does my business actually need?
For most small businesses, $1M per occurrence / $2M aggregate is the standard. It is what client contracts, leases, and project owners ask for. If you work on larger commercial jobs, expect $2M/$4M or an umbrella on top. A licensed specialist will match your limits to what your contracts actually require.
Why does my client want a certificate of insurance?
A certificate (COI) is proof your policy is active, with the limits and dates your client required. Many clients also ask to be added as an additional insured, which extends your coverage to them for work you do together. We issue certificates fast once your policy is bound.
Does GL cover my employees if they get hurt?
No. Employees are specifically excluded from general liability. Workplace injuries belong to workers' comp, which is statutory and legally separate. This is the most common coverage mix-up we see.
What is the difference between occurrence and claims-made?
Almost all general liability is written on an occurrence basis: it covers incidents that happened during the policy period, no matter when the claim is filed. That matters because GL claims often surface a year or two after the work.
Can I get a certificate the same day I buy the policy?
Usually, yes. Once the policy is bound and the first payment is processed, certificates can typically go out the same day, which is why contractors who need a certificate to start a job tell us the deadline up front.
Does GL cover work I already finished?
Yes. That is products-completed operations coverage, and it is part of a standard GL policy. If a pipe you installed last year bursts today, the claim falls under the policy that was active when you did the work.

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  • About 2 minutes, built for General Liability
  • A licensed specialist follows up, usually within one business day
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